THE NEW STORY OF VOLUNTEERISM:America’s Invisible Workforce and Those Who Lead ItDr. Charles A. Garfield

This isn't the article I would have written on September 10th, 2001, the day before the world changed forever. I would have likely written about the workings of Shanti. After all, for the past twenty-seven years I've taken every possible opportunity to discuss our caregivers and clients, and what we've learned about the farther reaches of service delivery to those in need. I'm sure I would have described the Shanti model of compassionate presence — the single most important approach we have for serving our clients in a complex, interdependent world. Certainly I'd have mentioned our diverse programs which are described elsewhere in this website. Each one is a thoughtfully developed expression of our commitment to putting our caring into action.

SHANTI—A WORLD MODEL FOR COMMUNITY SERVICE Dr. Charles A. Garfield

Below, Charles Garfield, Ph.D., founder of Shanti and Clinical Professor of Psychology in the Department of Psychiatry at the University of California School of Medicine in San Francisco, answers some frequently asked questions about Shanti and its programs from his own personal perspective.